COVID-19, Visitation and Vaccine Updates

 

 


 

We are adapting our Family Presence and Visitation Guidelines effective Tuesday, May 25.

Visitor hours are 8 am – 8 pm  

Intensive Care Unit (ICU) hours are 11 am – 3 pm and 4 pm – 7 pm

GUIDELINES:

  • All patients, regardless of COVID status, may have up to two visitors at a time – this includes the Intensive Care Unit and Medical/Surgical Units. The exceptions are below:
    • Emergency Department
      • Only one visitor may be present
      • Pediatrics may have two visitors present
    • Pre-Op and Procedural areas
      • Only one visitor may be present
    • LHDCMC reserves the right to limit visitation to one person per patient in areas where it is difficult to follow social distance guidelines:
      • Observation Units – Telemetry and 2 East
      • Any semi-private room
  • End of Life
    • If the health care team deems the patient is at the end of life, the care team will contact the family.
      • Patients, regardless of COVID status, may have up to two family members/support persons at the bedside – family members/support persons may switch throughout visit.
      • End of life visitors may stay at bedside until patient has expired, 24/7.
      • An adult must be with minors under 18. The minor counts as the second visitor.
  • Overnight Visitors
    • One family member may stay overnight, if approved.
    • No overnight visitors for COVID positive patients unless the patient is end of life or need a support person for a disability.
  • Family Meetings
    • Family meetings conducted at the bedside will be limited to no more than 2 family members for the duration of the meeting.
    • Family meetings conducted in a conference room will be limited to no more than 3 family members.
    • If more family members request to be a part of the family meeting, the care team will encourage the use of audio-visual means (i.e. Skype, Zoom, etc.) – any meeting involving clinicians will not be recorded.

 

GENERAL GUIDELINES FOR APPROVED VISITORS

  • Visitors should be 12 years and older, unless the visit is for end of life. An adult must accompany minors under 18 years old. The adult cannot be the patient. 
  • Visitors will not be allowed if showing symptoms of COVID-19.
  • Visitors must always wear masks – bandanas, scarves, and vented masks are not allowed and front desk will provide a mask, if needed.
  • Visitors must wash hands or use hand sanitizer upon entry to hospital and entry into and exit from patient rooms.
  • Support persons/Families of patients with active COVID on isolation must be provided personal protective equipment (a hospital issued face surgical mask, gown, gloves) for the duration of their visit. Home masks should not be worn inside the room and must be changed before entering. Family members/support persons will be asked to step out of the room for procedures that increase risk of COVID exposure (i.e. aerosol generating procedures)
  • Clergy of any denomination may visit a patient (COVID positive or negative) at any time at the request of the patient.
  • Patients who are 21 years of age or under may have a parent or guardian with them.
  • Support persons who serve as a surrogate decision maker, including power of attorney or court-appointed guardianship for a patient, and need to be physically present to engage in the decision making process are permitted.
  • Hospital guests with an official governmental function may be present.

 

GUIDELINES BY SITUATION AND UNIT

Confirmed or suspected COVID-19

  • Two family members/support persons at a time
  • No overnight visitors unless they are end of life or have a disability

Emergency Department

Adults:

  • One family member/support person at a time

Pediatrics:

  • Two family members/support persons at a time

Medical/Surgical Adult Inpatient 

Private Rooms:

  • Two family members/support persons at a time

Observation/Semi-Private Rooms:

  • Space permitting, clinical leaders have the right to limit visitation to one person per visitor in areas that social distancing may be a challenge.

Intensive Care Unit

  • Two family members/support persons at a time

Surgical Patients

  • One family member/support person allowed in pre-op area
  • Once the patient goes to surgery, family member/support person will be asked to leave the hospital.
  • One family member/support person may visit in PACU in special circumstances (e.g. surgery occurs after hours and patient is waiting for admission to inpatient unit)

Patients Requiring Aerosol Generating Procedure (AGP)

  • No family member/support person may be in patient’s room during an AGP but may enter 30 minutes after completion of the procedure.

Outpatient Practices

  • One family member/support person may be present during visit.

Patients requiring a support person for disabilities

  • A support person can be present with the patient 24/7 – this applies to both COVID-19 negative and COVID-19+.
  • A support person may provide personal, behavioral, and/or communication support not otherwise provided in the hospital setting.
  • A support person can include, but is not limited to, family members, personal care assistants and/or disability service providers.

Acute life-threatening events and end of life

  • All patients, including those with COVID-19 positive results, may have up to two family members/support persons at bedside, 24/7 on all units.
    • Family members/support persons may switch throughout the visit.
    • An adult must accompany minors under 18. The minor counts as the second visitor.


FAQs

How can family and friends stay in touch with their loved ones and the health care team?

Hospital staff will reach out to a designated family member, as agreed to by the patient, to communicate about the patient’s condition. In addition, hospital staff will help you in communicating directly with the patient.

How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?

Employees are trained in the management of infectious disease and Luminis Health is following recommendations of the CDC, Maryland Department of Health and other health care organizations. We understand that it is unsettling not to be able to visit your loved one, but these visitor restrictions are designed to keep both you and your loved one safe during this time. 

What if my loved one or I need health care for other illnesses or injury?

During this pandemic, our patients still need care for health conditions unrelated to COVID-19, and we will continue to serve and care for the needs of all patients within the constraints of safely managing through the COVID-19 pandemic. We are committed to providing essential health services and to caring for our community. 

Resources

 

Additional requests will be determined on a case-by-case basis by the administrator on call. We appreciate your understanding during these extraordinary times. We are confident that together we will continue to deliver the highest quality of care.